Tickets and scheduling
Assign jobs according to skills and availability.
Technical service and maintenance
Custom software and apps for technical service and maintenance.Explore a free demo.
We design custom field service software, technician apps and customer portals linking tickets, contracts and work on site. For your team, your customers or a new digital service: we define the project together.
A project direction to discuss, not a ready-made sector product.
Illustrative exampleCustom view
Technical service and maintenanceYour organisation CO
One view of your service.
Do you know which service calls need attention?
Tickets and schedulingConnected
Parts and reportsCoordinated
Contracts and due datesVisible
Illustrative workflowExample stages
Fault reportedTo assign
Spare part for jobTo source
Technician reportTo review
Updates
Tickets and schedulingAssign jobs according to skills and availability.
Contracts and due datesPlan recurring maintenance around customer agreements.
Your app · exampleTechnician app
Example activities
Fault reportedTo assign
Spare part for jobTo source
Technician reportTo review
Illustrative screens and content: these do not represent existing products, real data or guaranteed features. Each project is defined around the company's needs.
First, we understand your work
Then, we design the solution
You decide after we talk
Technical service and maintenance
Do you know which service calls need attention?
Phone-based dispatch, spare-parts checks and late service reports make requests difficult to follow through to completion.
We start with these handovers, then identify which software is worth building.
Tickets and scheduling
Assign jobs according to skills and availability.
Parts and reports
Record materials, notes and documents within the service job.
Contracts and due dates
Plan recurring maintenance around customer agreements.
OUR CLIENTS
Companies that chose us
Italian and international organizations that rely on Implan for their digital projects.
A custom project
Digital tools for technical service and maintenance.
We design custom field service software, technician apps and customer portals linking tickets, contracts and work on site.
Technician app
Review equipment history and complete a report on site.
Customer support portal
Submit requests and review their status without chasing updates by phone.
We define the scope of each project together before development begins.
Custom app development
Technician app
Review equipment history and complete a report on site.
Connections to CRM, spare-parts inventory and accounting are assessed case by case, before defining the architecture.
Customer support portal
Submit requests and review their status without chasing updates by phone.
Technician app
Review equipment history and complete a report on site.
Parts and reports
Record materials, notes and documents within the service job.
Technical service and maintenanceIllustrative example
Do you know which service calls need attention?
A possible sequence to discuss, not an existing product.
Fault reportedTo assign
Spare part for jobTo source
Technician reportTo review
A concrete approach designed around your needs.
How it takes shape
Explore your tickets and scheduling workflow before development.
We use a case from your organisation to connect tickets and scheduling, parts and reports, contracts and due dates. The demo helps discuss screens, responsibilities and data.
- Start with one concrete handoverFault reported
- Review the information people needSubmit requests and review their status without chasing updates by phone.
A clear path
The demo is the starting point. Not the product.
Seeing a possible solution helps us ask better questions. Then, with your feedback, we decide together whether and how to turn it into a development project.
01
Tell us what you need
We talk about your company, processes or idea. You don't need to arrive with the solution already worked out.
02
Explore a direction
We prepare a free demo to make the idea more tangible. We review it together and gather your feedback.
03
Define the project
If you choose to proceed, we discuss features, scope, schedule and pricing before development.
04
Build and improve
Development includes discussion and feedback. The work doesn't end with a screen: it needs to work in your real setting.
The demo is for evaluating an idea. Delivery times and final product features depend on an analysis of each project.
Giulio FerlazzoCEO · IMPLAN
The people behind the project
Technology starts with a conversation.
A software request nearly always reveals more: a process to rethink, an idea to test, people who need to work better together. That's why we listen before proposing.
The goal isn't to show you what technology can do. It's to understand what it should do for you.
The right questions
Questions about technical service and maintenance software.
Scope, integrations and the limits of a demo, before any development decision.
Technical service and maintenance
Let's discuss your technical service and maintenance project.
Tell us about the challenges around tickets and scheduling. A free demo can make the next direction concrete before development.
No technical expertise needed First we understand, then we propose You decide whether to proceed
Explore your sector project
Tell us about your organisation and priorities in technical service and maintenance. We will contact you to discuss them.